The following terms and conditions, as well as any future modifications, form the contract between you and your company and Livechat.com Inc. By using our software applications and website, as well as other services connected to us, you acknowledge that you have understood, read, agree with, and accept to be bound by the recent version of our terms and conditions.
You can review our updated terms and conditions on our website any time that you choose. We update this page to serve you with the highest levels of convenience and satisfaction. Through this page, you will understand more about our company’s regulations in terms of accessing information. We want you to review this page so that you will be updated about some of the changes that we have made.
If you do not agree with our terms and conditions, please do not use our services.
- Grant of Limited License
Subject to the user’s compliance with terms, including maintenance of the user’s registration with accurate and current information, as well as the prompt payment of applicable fees without limitation, Livechat.com Inc hereby grants users a non-transferable, non-exclusive, revocable, worldwide license to have access to and make use of the services. Each right not expressly granted to any user is reserved by Livechat.com Inc as well as its licensors.
Without the explicit permission of Livechat.com Inc, you cannot:
- Use the service marks or trademarks of the company;
- Modify, alter, remove, or obscure the trademarks from the company’s services;
- Obscure, alter, or modify the services;
- Represent yourself as acting on behalf of the company, whether implicitly, explicitly, or through acts of omission.
- Intellectual Property Rights
Our services are protected by trademark, copyright, and U.S. and foreign laws. Except as expressly given in the terms, the company owns all rights, interest, and title in mind and to services, including all intellectual property rights. You will not remove, obscure, or alter any trademark, copyright, or service mark, as well as some property rights notices, that are incorporated by or that accompany our services.
Livechat.com Inc always appreciates suggestions or other feedback about our company. However, you should understand that we may use this feedback without any obligation on our part to compensate you for it. You grant us a worldwide, non-exclusive, royalty-free, transferable, perpetual license to use, modify, publish, perform, derive, or adapt new works from your feedback as we see fit.
Your privacy matters to us and we take it seriously. The following paragraph covers the treatment of collected information through the use of third-party partners and integrators, as well as services or any other reasonable venues that may develop through typical interactions with us. The policy does not apply to entities that the company does not own or control, or persons whom the company does not manage or employ. However, please be aware that Livechat.com Inc will take all reasonable means to keep privacy as described below when you are working with third-party software or integration services.
We collect such data as your account registration information, credit card information, billing information, personal information, business information, and more, including any information that you give us or that we receive through visitors and customers of yours who interact with the services that we provide. We will also collect data to store or to use when computing various metrics for the purposes of improving the services that you receive and providing the most accurate information possible to you and our customers.
We have the right to charge fees if you have used one of our services described during the account registration process or when creating changes to the account plan in which you have registered. You agree to pay the fees in accordance with the terms that we set during the account registration. Our company, Livechat.com Inc, is not obliged to provide refunds or credits for partial years or months of service, unused time, downgrades, or upgrades during the subscription.
All fees that we charge are exclusive of all levies, duties, or taxes imposed by the taxing authorities. You will be responsible for the payment of taxes, duties, or levies associated with your use of our services. You also agree to pay any taxes that could apply to the use of payments or services that you make.
- Modifications of Services
Our company reserves the right to, at any time, discontinue or modify, permanently or temporarily, the services with or without giving any notice. We shall not be liable to any third party for any changes or modifications of the price of services.
We have restrictions when it comes to accounts. You are responsible for meeting these terms in your own jurisdiction (for example, being at least the required minimum age to create an account). You are also responsible for maintaining the security of your password and personal account. You should not impersonate or misrepresent yourself as another person. You should also provide a valid email address and use factual information.
Our page will be updated regularly for your convenience while you enjoy our services.
- Warranty Disclaimers
You specifically agree and understand, with the exception of those services particularly warranted in the regulations, that all of our services are given in their present condition and that Livechat.com Inc hereby repudiates all conditions and warranties of the service, whether express, implied, or statutory, including all warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
Livechat.com Inc makes no guarantee that our services will meet all of your expectations and requirements, that access to any services will be timely or uninterrupted, that there will be no mistakes or defects in our services, that all defects and shortcomings in our services will be verified, or that the services through which one accesses the facilities will be free of any viruses or damaging parts or components.
Any component that is downloaded or otherwise acquired through means of application of the facilities is accessed at the customer’s personal discretion as well as risk. The customer will be solely accountable for all defects or loss of important data that result from the downloading of any such component or data.
No information or advice, whether written or verbal, acquired by the customer from us or by means of services, creates any warranty not specifically discussed in these regulations.
- Limitation of Liability
We believe that you significantly understand all the details and agree that Livechat.com Inc and its members, officers, agents, affiliates, employees, licensors, and partners will not be held accountable by you for any incidental, special, exemplary, or consequential damage. This takes into account, but is not restricted to, the loss of gains, use, goodwill, and information, as well as other elusive losses or intangible losses, even if we have been advised of the possibility of damages, in any way relating to or arising from this agreement. In no event shall Livechat.com Inc or its respective suppliers’ aggregate liability for direct damages under this agreement exceed the fees paid for the immediately preceding month before the claim.
Some laws or jurisdictions never allow the leaving out of specific warranties and the restriction or keeping out of liability for consequential or incidental damages. For that reason, most of the above restrictions might not apply to you.
Keep in mind that downgrading your account might lead to the failure of features and content, as well as the account’s capability. We do not accommodate or accept any accountability for any kinds of losses.
You agree to indemnify and hold harmless Livechat.com Inc, its directors, its officers, its staff, its workers, and its agents, as well as third parties, for any costs and liabilities, as well as expenses, including attorney fees associated with or connected to the utilization of our services, including, but not limited to, any breach by you of these Terms and any claims arising from the content that you submit, post, transmit, or make available through the services.