Our Zoho integration will help your sales and support teams
move any relevant chat data to Zoho with a single click. This will keep your operators updated on
previous communication with new and existing clients.
Your agents will also have quick access to the Zoho information in the chat window.
Here should be an image with chat window with information from Zoho
In order to install this integration, go through the following steps:
Make sure you are logged in to Zoho
In your browser open this url: https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoCRM/crmapi or click this link to generate security token
Pic. 1 Zoho security token page
After this in you zoho account in Active Authtokens section you will see the row with generated key
Pic. 2 Zoho active authtokens page
In LiveHelp integration section fill the required fields
Pic. 3 LiveHelp Zoho integration page with filled fields
Press connect button
After checking you credentials, the information about integration will be saved and you will able to get or save info about contacts in Zoho service.